Please read this agreement carefully. You must reach the end before
the acknowledgment box becomes available.
Last Updated: 2026
1. Purpose of This Agreement
This agreement explains important legal, operational, safety,
account, and user responsibilities associated with the use of
Syngistics services.
Syngistics, LLC develops technology intended to support
transportation, logistics, mobility, business operations,
marketplaces, local services, communication, scheduling, and related
activities.
By creating an account or using the platform, you agree that the
information you provide will be truthful, accurate, current, and
complete.
2. Account Information and Identity
You may not impersonate another person or organization, create an
account using false information, or misrepresent your identity,
business relationship, authority, qualifications, licenses,
insurance, equipment, services, or operational status.
Syngistics may verify information through public records,
government sources, commercial verification services, platform
records, automated systems, or manual review.
Access to some capabilities may remain restricted until the required
identity, business, payment, driver, vehicle, insurance, licensing,
authority, or compliance information has been reviewed.
3. Account Security
You are responsible for protecting your username, password,
session credentials, devices, recovery methods, passkeys, and other
authentication information.
You agree to:
Use a unique and reasonably secure password.
Not share account credentials with unauthorized persons.
Immediately report suspected unauthorized access.
Keep your contact and recovery information current.
Use additional security protections when required or made
available.
You are responsible for activity performed through your account
unless applicable law provides otherwise.
4. Role and Capability Verification
Creating a Syngistics account does not automatically authorize every
platform capability.
Freight, carrier, broker, driver, rideshare, delivery, service,
storefront, payment, business, regulatory, or other protected
capabilities may require separate onboarding and approval.
Syngistics may suspend or restrict a capability when required
information is missing, expired, inconsistent, unverifiable, unsafe,
or no longer valid.
5. Transportation and Regulatory Responsibilities
Users participating in regulated transportation activities remain
responsible for understanding and complying with all laws,
regulations, licensing requirements, insurance requirements,
operating authority requirements, safety standards, and contractual
obligations applicable to their role.
Syngistics may use available records and data to support verification
or compliance workflows, but the platform does not replace a user's
independent legal, regulatory, safety, or operational obligations.
Government and third-party records may be delayed, incomplete, or
inaccurate. Users are responsible for correcting their information
with the source responsible for maintaining the applicable record.
6. Location, Safety, and Operational Data
Certain Syngistics capabilities depend on location, time, device,
route, movement, availability, scheduling, or operational data.
These data may be used to support safety, routing, coordination,
estimated arrival times, scheduling, service availability,
transportation activity, compliance, fraud prevention, emergency
response, and other platform functions.
When a capability requires location or other safety-related
information, that capability may be limited or unavailable when the
required information cannot be obtained or validated.
Users may not intentionally submit false location information,
manipulate safety data, conceal regulated activity, or interfere
with required platform safeguards.
7. User Conduct
You may not use Syngistics to:
Commit fraud or assist fraudulent activity.
Misrepresent goods, services, loads, trips, orders, or offers.
Harass, threaten, exploit, or unlawfully discriminate.
Post unlawful, unsafe, deceptive, or intentionally false content.
Circumvent account restrictions, verification requirements,
pricing rules, or safety controls.
Scrape, probe, attack, disrupt, reverse engineer, or misuse the
platform except where expressly permitted by law and written
authorization.
Access information or systems you are not authorized to access.
8. Independent Transactions and Due Diligence
Syngistics may help users discover, coordinate, schedule, document,
communicate, track, or complete transactions and services.
Users remain responsible for evaluating the people, businesses,
goods, services, loads, vehicles, routes, agreements, and risks
involved in their activities.
No verification method can eliminate all fraud, misconduct,
operational failure, or real-world risk.
9. Payments, Subscriptions, and Charges
Some capabilities may require payment, subscription, transaction,
verification, processing, or other fees.
Applicable prices and payment terms will be disclosed before a
charge is authorized. Final pricing may vary by capability, role,
service, location, processing requirement, or agreement.
Users are responsible for providing valid payment information and
for reviewing the terms presented during checkout or enrollment.
10. Platform Availability and Changes
Syngistics is provided on an as-available basis. The platform may be
updated, repaired, expanded, limited, suspended, or discontinued as
necessary for security, safety, maintenance, legal compliance,
operational needs, or product development.
Syngistics does not guarantee uninterrupted access, the permanent
availability of a particular capability, or a specific volume of
work, services, loads, rides, orders, customers, drivers, or income.
11. Suspension and Termination
Syngistics may suspend, restrict, investigate, or terminate an
account or capability when reasonably necessary to address:
Fraud or suspected fraud.
False or misleading information.
Unsafe conduct.
Security threats.
Regulatory or legal requirements.
Payment failures or charge disputes.
Abuse of users, staff, systems, or services.
Violations of this agreement or related platform policies.
12. Governing Law
Unless controlling law requires otherwise, this agreement is
governed by the laws of the State of Louisiana, United States of
America, without regard to conflict-of-law principles.
Additional service-specific terms, dispute procedures, payment
terms, privacy notices, and legally required disclosures may apply
to particular capabilities.
13. Acknowledgment
By accepting this agreement, you confirm that:
You have read the agreement.
You understand the responsibilities described above.
You will provide truthful and accurate information.
You will comply with laws and requirements applicable to your
activities.
You understand that additional terms may apply to protected
capabilities.
I have read, understood, and agree to the Syngistics Compliance,
Safety, and User Responsibility Agreement.
